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Frequently asked questions
FAQs
Yes. From the first phone call to the final walkthrough, every step of every job is completed by me. Your carpets are personally cleaned by Luke, every time.
Yes. Lethbridge has been my home for over 20 years. I proudly provide professional carpet cleaning services in Lethbridge, AB and the surrounding communities.
No. I don’t use employees or subcontractors. Every job is personally completed by me, Luke, every time. From the first call to the final walkthrough, you deal directly with me.
The biggest reason is that in Lethbridge, AB and the surrounding communities I am trusted with 80+ Google reviews(https://share.google/cqiGrGrtkFbcfVftD) and 25+ Facebook reviews.(https://www.facebook.com/carpetcleaningbyluke/)
Additionally, I’m an IICRC-Certified Carpet Cleaning Technician with a Bachelor of Science in Chemistry.
For more reasons, visit "Why choose Luke?" (https://www.carpetcleaningbyluke.ca/why-choose-luke)
I provide professional carpet cleaning services in Lethbridge, AB. I am willing to travel up to 20 minutes outside of town, serving areas such as Coaldale, Coalhurst, Picture Butte, Fort Macleod, Nobleford, Raymond and Magrath.
In one visit, I clean your carpets twice using the best elements of two proven carpet cleaning methods: Hot Water Extraction and Encapsulation. It delivers a more thorough clean and better results.
Find out more about the Double Clean Method (https://www.carpetcleaningbyluke.ca/double-clean-method)
The Double Clean Method includes dry vacuuming, a Hot Water Extraction flush, Encapsulation carpet cleaning, and professional grooming.
Find out more about the Double Clean Method(https://www.carpetcleaningbyluke.ca/double-clean-method)
Yes. Following a carpet cleaning, I can apply a product that will protect your carpet against spots and spills, as well as increase resiliency. Extra charges apply.
Yes. If you prefer green, eco-friendly cleaning products, just let me know when you book. I’m happy to use them at no extra charge.
Yes. I offer free, in-person carpet cleaning quotes in Lethbridge and the surrounding areas so I can assess your carpet and its condition before any work begins. This ensures accurate pricing and no surprises.
Find out more about the Maximum Price Guarantee (https://www.carpetcleaningbyluke.ca/maximum-price-guarantee)
The Maximum Price Guarantee comes with every in-person quote. It means all costs are clearly communicated upfront, and the quoted price is the most you’ll pay.
Never more. Sometimes less.
Find out more about the Maximum Price Guarantee (https://www.carpetcleaningbyluke.ca/maximum-price-guarantee)
Yes. If the job requires less time or product than expected, the final price may be lower because I only charge for what’s actually needed to complete the work.
Pricing starts at $99 + GST, with most homes costing $249–$399 + GST. The cost to clean your carpet is determined during a free in-person quote and comes with a Maximum Price Guarantee.
To find out more, visit Maximum Price Guarantee (https://www.carpetcleaningbyluke.ca/maximum-price-guarantee)
To maintain your manufacturer's warranty, it is recommended that you get your carpets professionally cleaned every 12–18 months. In general, it's a good rule of thumb. Homes with pets, kids, or high traffic may benefit from more frequent cleaning.
Professional carpet cleaning is almost always worth it because it provides clarity and peace of mind. After my Double Clean carpet cleaning method, you will know what is wear and what was dirt.
To find out more, visit Double Clean Method (https://www.carpetcleaningbyluke.ca/double-clean-method)
You're due for professional carpet cleaning if vacuuming no longer improves the look or feel of your carpets, your carpets feel sticky or matted, traffic lanes or dull areas are visible, stains won’t budge, or it’s been more than 12–18 months since your last professional cleaning.
Most carpets dry within 8–16 hours. Drying time depends on airflow, temperature, humidity, and carpet type.
I groom the carpet after cleaning to speed up drying. Additional ways to speed up drying include increasing airflow with fans, raising the temperature in the house, opening windows when permitted, setting the furnace fan to “On,” and keeping doors open to promote circulation.
Yes. That’s an important consideration and I’m mindful of the products I use. I choose professional cleaning solutions specifically intended for residential carpets and homes. If you have any sensitivities or concerns, please let me know before cleaning begins.
The short answer is no. I’m happy to clean any carpet that is accessible, and there’s no requirement furniture be moved before I arrive. Most clients choose to move small personal items, breakables, and clear general clutter ahead of time.
I am happy to move light furniture such as chairs and small tables as part of the service. For safety reasons, I don’t move heavy items like beds, dressers, or large shelving units. Please let me know ahead of time if there is any furniture you want moved so we can discuss it and plan accordingly.
I can do that! When clients want all carpeted areas cleaned, including under large and heavy furniture, I am typically completing the job over multiple visits. This allows areas to be cleaned and fully dried. Then, furniture is moved and the remaining carpet can be cleaned.
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