Question 1

Do you personally clean the carpets yourself?

Accepted Answer

Yes. From the first phone call to the final walkthrough, every step of every job is completed by me. Your carpets are personally cleaned by Luke, every time.

Question 2

Are you a local Lethbridge carpet cleaner?

Accepted Answer

Yes. Lethbridge has been my home for over over 20 years. I proudly provide professional carpet cleaning services in Lethbridge, AB and the surrounding communities.

Question 3

Do you have employees or subcontractors?

Accepted Answer

No. I don’t use employees or subcontractors. Every job is personally completed by me, Luke, every time. From the first call to the final walkthrough, you deal directly with me.

Question 4

Why should I choose you?

Accepted Answer

The biggest reason is that in Lethbridge, AB and the surrounding communities I am trusted with 80+ Google reviews(https://share.google/cqiGrGrtkFbcfVftD) and 25+ Facebook reviews.(https://www.facebook.com/carpetcleaningbyluke/)

Additionally, I’m an IICRC-Certified Carpet Cleaning Technician with a Bachelor of Science in Chemistry.

For more reasons, visit "Why choose Luke?" (https://www.carpetcleaningbyluke.ca/why-choose-luke)

Question 5

What areas do you serve?

Accepted Answer

I provide professional carpet cleaning services in Lethbridge, AB. I am willing to travel up to 20 minutes outside of town, serving areas such as Coaldale, Coalhurst, Picture Butte, Fort Macleod, Nobleford, Raymond and Magrath.

Question 6

What is the Double Clean Carpet Cleaning Method?

Accepted Answer

In one visit, I clean your carpets twice using the best elements of two proven carpet cleaning methods: Hot Water Extraction and Encapsulation. It delivers a more thorough clean and better results.

Find out more about the Double Clean Method (https://www.carpetcleaningbyluke.ca/double-clean-method)

Question 7

What’s included in the Double Clean Method?

Accepted Answer

The Double Clean Method includes dry vacuuming, a Hot Water Extraction flush, Encapsulation carpet cleaning, and professional grooming.

Find out more about the Double Clean Method(https://www.carpetcleaningbyluke.ca/double-clean-method)

Question 8

Do you offer carpet protection?

Accepted Answer

Yes. Following a carpet cleaning I can apply a product that will protect your carpet against spots and spills, as well as increase resiliency. Extra charges apply.

Question 9

Do you offer green or eco-friendly carpet cleaning products?

Accepted Answer

Yes. If you prefer green, eco-friendly cleaning products, just let me know when you book. I’m happy to use them at no extra charge.

Question 10

Do you offer free carpet cleaning quotes in Lethbridge?

Accepted Answer

Yes. I offer free, in-person carpet cleaning quotes in Lethbridge and the surrounding areas so I can assess your carpet and its condition before any work begins. This ensures accurate pricing and no surprises.

Find out more about the Maximum Price Guarantee (https://www.carpetcleaningbyluke.ca/maximum-price-guarantee)

Question 11

What is the Maximum Price Guarantee?

Accepted Answer

The Maximum Price Guarantee comes with every in-person quote. It means all costs are clearly communicated upfront, and the quoted price is the most you’ll pay.

Never more. Sometimes less.

Find out more about the Maximum Price Guarantee (https://www.carpetcleaningbyluke.ca/maximum-price-guarantee)

Question 12

Can the final price be lower than the quote?

Accepted Answer

Yes. If the job requires less time or product than expected, the final price may be lower because I only charge for what’s actually needed to complete the work.

Question 13

How much does carpet cleaning cost in Lethbridge, AB?

Accepted Answer

Pricing starts at $99 + GST, with most homes costing $249–$399 + GST. The cost to clean your carpet is determined during a free in-person quote, and comes with a Maximum Price Guarantee.

To find out more visit Maximum Price Guarantee (https://www.carpetcleaningbyluke.ca/maximum-price-guarantee)

Question 14

How often should carpets be professionally cleaned?

Accepted Answer

To maintain your manufacturer's warranty, it is recommended that you get your carpets professional cleaning every 12–18 months. In general, it's a good rule of thumb. Homes with pets, kids, or high traffic may benefit from more frequent cleaning.

Question 15

Is professional carpet cleaning worth it?

Accepted Answer

Professional carpet cleaning is almost always worth it because it provides clarity and peace of mind. After my Double Clean carpet cleaning method, you will know what is wear and what was dirt.

To find out more visit Double Clean Method (https://www.carpetcleaningbyluke.ca/double-clean-method)

Question 16

How do I know if it’s time to clean my carpets?

Accepted Answer

You're due for professional carpet cleaning if vacuuming no longer improves the look or feel of your carpets, your carpets feel sticky or matted, traffic lanes or dull areas are visible, stains won’t budge, or it’s been more than 12–18 months since your last professional cleaning.

Question 17

How long does it take for carpets to dry after professional cleaning?

Accepted Answer

Most carpets dry within 8–16 hours. Drying time depends on airflow, temperature, humidity, and carpet type.

I groom the carpet after cleaning to speed up drying. Additional ways to speed up drying include increasing airflow with fans, raising the temperature in the house, opening windows when permitted, setting the furnace fan to “On,” and keeping doors open to promote circulation.

Question 18

Is carpet cleaning safe for kids and pets?

Accepted Answer

Yes. That’s an important consideration and I’m mindful of the products I use. I choose professional cleaning solutions specifically intended for residential carpets and homes. If you have any sensitivities or concerns, please let me know before cleaning begins.

Question 19

Do I need to move furniture before carpet cleaning?

Accepted Answer

The short answer is no. I’m happy to clean any carpet that is accessible, and there’s no requirement furniture be moved before I arrive. Most clients choose to move small personal items, breakables, and clear general clutter ahead of time.

Question 20

Do you move furniture?

Accepted Answer

I am happy to move light furniture such as chairs and small tables as part of the service. For safety reasons, I don’t move heavy items like beds, dressers, or large shelving units. Please let me know ahead of time if there is any furniture you want moved so we can discuss it and plan accordingly.

Question 21

What if I want all my carpet cleaned, including under furniture?

Accepted Answer

I can do that! When clients want all carpeted areas cleaned, including under large and heavy furniture, we are typically completing the job over multiple visits. This allows areas to be cleaned and fully dried. Then, furniture is moved and the remaining carpet can be cleaned.

CARPET CLEANING

BY LUKE